Information We Collect:

We collect a variety of information to improve the functionality of our Services, ensure seamless user experiences, and meet legal requirements.

Personal Data Provided by You:

When you interact with Spotshot, you may voluntarily provide us with the following:

• Account Information: This includes your name, email address, phone number, and password when you create an account.
• Contact Information: If you reach out to our support or sales teams, we collect your name, email, and details about your inquiry.
• Purchase Information: When making purchases on our platform, we collect your billing and shipping addresses, payment details, and order history.
• Business Information: If you’re a business user, we collect your business name, address, and relevant industry details.
• Customer Information: Customers engaging with businesses on our platform may share their name, email address, and purchase details.

Location Data

• Why We Collect Location Data: Spotshot may collect and process your location information to enhance your experience by enabling features that rely on your location. This includes:
  • Foreground Location: We collect location data when you actively use the app to provide real-time location-based features such as geotagging, navigation, or localized recommendations.
  • Background Location: With your explicit permission, we collect location data even when the app is running in the background. This enables us to provide uninterrupted functionality, such as location-based notifications or automatic updates.
• How We Use Location Data:
  • To improve location-based search results.
  • To track activities for location-specific services.
  • To deliver personalized content, offers, or notifications based on your location.
  • To analyze aggregated location trends for enhancing user experiences.

Usage Data

When you use our Services, we automatically collect certain technical information, including:

• Device Information: Your IP address, device type, operating system, and browser type.
• Interaction Data: Pages you visit, time spent on our app or website, and links you click.

Non-Identifiable Data

We also collect non-identifiable data passively through technologies like cookies, which are used to analyze trends and improve our services. This data cannot be used to identify you personally.

How We Use Your Personal Data

We use the data we collect for the following purposes:

• Providing and Enhancing Services:
  • To deliver requested features, including location-based services.
  • To improve the functionality, usability, and performance of our app and website.
• Location-Based Services:
  • To provide navigation, personalized content, and real-time recommendations based on your location.
  • To notify you about location-specific offers or updates when you opt in for such notifications.
• Communication:
  • To send important updates, such as changes to our policies or service interruptions.
  • To respond to customer support inquiries promptly and effectively.
• Marketing and Promotions:
  • To send newsletters, offers, or updates about new features or services, only with your consent.
• Legal Compliance:
  • To comply with applicable laws, regulations, and legal processes.

How We Protect Your Data

Spotshot employs industry-standard security practices to safeguard your data, including:

• Data Encryption: Sensitive information, such as payment details, is encrypted during transmission and storage.
• Access Controls: Access to your data is restricted to authorized personnel with legitimate needs.
• Regular Monitoring: We continuously monitor our systems for vulnerabilities and apply updates as necessary.

Data Retention Policy

We retain your data only for as long as needed to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal and regulatory obligations.
• Resolve disputes and enforce our agreements.

Location data, specifically, is retained only as long as necessary to provide relevant services or comply with applicable laws.

User Rights and Preferences

Under applicable Indian laws, you have the right to:

• Access Your Data: Request details of the personal information we hold about you.
• Correct Inaccuracies: Update or correct incomplete or inaccurate data.
• Request Deletion: Ask us to delete your personal data under certain conditions.
• Restrict Processing: Limit how we use your data in certain scenarios.
• Manage Location Preferences: Control or revoke location access via your device or app settings.

To exercise these rights, contact us at legal@spotshot.me or call +91 9717338870.

Sharing of Data

We do not sell your data. However, we may share it with:

• Third-Party Service Providers: For operational purposes (e.g., analytics, cloud storage). These parties are bound by confidentiality agreements.
• Legal Authorities: When required to comply with legal obligations or protect our users’ or the public’s rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred subject to this Privacy Policy.

Children's Privacy

We do not knowingly collect data from children under 16. If we learn that such data has been provided, we will delete it. Parents or guardians can contact us to ensure the safety of their child’s data.

Cookies

Cookies are used to enhance functionality, analyze usage, and improve the user experience. You can manage cookie preferences through your browser settings.

Links to Third-Party Websites

Our Services may link to other websites not controlled by Spotshot. We are not responsible for the privacy practices of these third parties. Please review their policies independently.

Changes to This Privacy Policy

Spotshot reserves the right to update this Privacy Policy at any time. Material changes will be communicated via email or posted prominently within the app. Please review the policy periodically for updates.

Contact Us

For questions or concerns, contact us at:

• Email: legal@spotshot.me
• Phone: +91 9717338870

Effective Date: November 29, 2024